The purpose of the job is to coordinate field visits to the Patient Access Programs and assist the Program team in managing drug access program(s) in Lebanon. The jobholder is required to help represent Axios by liaising and meeting with all program stakeholders and carry out administrative duties, this job require 90% and above field work all over Lebanon and required some document preparation and admin work in the office
Duties and Responsibilities
Liaise with Program stakeholders
Program administration work related to documentation and any other required admin support to the program team
Ensure that patient reimbursement files are complete and ready to be submitted in a timely manner and in accordance with the project processes, workflow and timeline.
Carry out Pharmacy and private sector visits for project flow in collaboration with Axios staff in "real time" as patients proceed through the Program(s).
Maintain and update electronic program files, including patient and quality assurance data.
Conduct administrative duties for the office.
Additional duties as required.
Work closely with program team in Lebanon
Reporting to the Program Manager in the Lebanon
Maintain ongoing and frequent communication with Axios staff including regional global staff
Special Skills and Knowledge
Approachability and willingness to provide excellent services
Initiative and drive
Verbal and written communication skills
Good organisational and coordination skills
Ability to work autonomously
Methodical with ability to deliver timely results
Self-starter with strong individual drive, attention to detail, resourcefulness, and task ownership.
Ability to work in a challenging, fast-paced environment.
Proficiency in standard computer software (word-processing, excel, PowerPoint presentations, databases) and the internet
Excellent communication skills
Application of job Knowledge
Concern for Order and Quality
Adaptability and flexibility
Educational Background and Experience
Holder of a bachelor Degree or Diploma is required
Good command of both spoken and written Arabic and English
2 years' professional experience in an administration role.
Experience coordinating and handling logistics/supply chain is a plus
Experience in customer service management
In lieu of working experience, a demonstrated passion for philanthropy through volunteer involvement is also a plus
The position will be based in Lebanon
Frequent driving within Lebanon is essential
Flexibility in working hours is essential
Please note: Your Job Description is subject to regular review and may change from time to time within reason and by agreement of the two signatories.
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